Travel to Work - Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options. Accommodation is not provided.
Your job can include
* Gate duties + ensuring the secure entry and exit of staff, visitors, vehicles.
* Carrying out searches of staff, prisoners, visitors and vehicles
* Walking around the prison site to escort vehicles and contractors
* Issuing and collecting staff keys and radios
* Walking around the prison site patrolling and searching perimeter fence areas
* Control room + operating the prison radio system + monitoring CCTV, ensuring all suspicious activities are reported
* Visits + welcoming visitors on their arrival + escorting them if needed
* Correspondence + monitoring and logging mail coming into the prison + reporting any contraband items, preserving evidence where needed
* Night duties + ensuring cell doors are locked and all prisoners are safely accounted for
* Reception + photographing prisoners + processing prisoners\' property and parcels coming into the prison
* Prisoner supervision + sometimes supervising prisoners + exchanging clothing and property + helping prison officers escort prisoners around the prison
* Food delivery + walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle
* Driving duties + collecting mail from the local sorting office, which may involve lifting heavy sacks
* Phone calls + monitoring the prison\'s Personal Identification Number (PIN) phone system + maintaining the log of PIN phone requests from prisoners + completing relevant records
* Procedures and protocol + understanding and conforming to national and local policies, responding appropriately to incidents and emergencies
Qualifications and requirements
You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork. The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\'s principles. Relevant contact details and procedures are provided in the original posting. See the employer information for recruitment and complaint channels as applicable.
Reasonable Adjustment Support: As a Disability Confident employer, the MoJ is committed to ensuring that everyone can demonstrate their skills, talent, and abilities. Arrangements for reasonable adjustment can be requested via the application form (select \'yes\' when asked). Adjustments are arranged in advance of assessments where possible.
Diversity and inclusion / Hybrid working
The Civil Service is committed to attract, retain and invest in talent wherever it is found. The MoJ offers hybrid working where business needs allow. Details will be discussed and agreed with the successful candidate(s) and are subject to regular review. National roles may be based at MoJ office locations or Justice Collaboration Centres.
Other terms and conditions, including the transition to new Civil Service terms for new entrants, will be discussed upon offer. Standard full-time working hours are 37 hours per week excluding breaks (unpaid). The MoJ supports flexible working patterns where possible, including part-time and job-sharing.
Benefits (illustrative)
Salary: National £29,432 (37-hour week, including 20% unsocial hours allowance). Benefits may include annual leave, bank holidays, pension, season ticket loans, and other civil service benefits. See the official advert for precise benefits and eligibility.
Other information
Interview dates: To Be Confirmed. Closing Date: 13th November 2025, 23:55 hours. Successful applicants may be subject to security and identity checks and, for external candidates, a six-month probation period. Internal candidates may have probation per policy.
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