PE Global is recruiting an Administrative Assistant for our pharmaceutical client on a 6-month contract. The rate for this role is £15.38 p/h. This full time role is hybrid with 2-days a week onsite.ResponsibilitiesManage all incoming Customer Service queries & Business enquiries.Accurately processes Customer orders using a range of Business Systems, primarily SAP Manage the order process from receipt of order through to delivery and invoicing, ensuring swift, efficient, and accurate service.Answering incoming Customer callsHandling customer complaints/disputes/queriesGathering information to support efficient resolution of Customer disputesProcesses customer credits and debitsQualificationsMinimum of 2 years in Customer Services/order processing role.Computer literacy (experience of CRM systems, ideally SAP) and excellent Excel skills essentialAccuracy and attention to detailPlease note PE Global cannot assist with sponsorship. Candidates must have the right to live and work within the UK full time for at least the next 6 months.