Housing Officer – Social Housing Location: West Midlands Contract: 3–6 Months Temp (Strong Potential to Go Permanent) Start Date: 5th January Working Pattern: Hybrid (Home & Estate Visits) We are supporting a leading Housing Association in the West Midlands who are looking to bring an experienced Housing Officer on board. This is a great opportunity for someone confident in tenancy management, resident engagement, and estate-based work who can hit the ground running in the new year. Role Overview As a Housing Officer, you will be responsible for delivering a high-quality neighbourhood management service across a defined patch. You will work directly with residents to support tenancy sustainment, resolve tenancy-related issues, and maintain safe, well-managed communities. Key Responsibilities * Manage a patch of general-needs properties * Conduct tenancy sign-ups, visits, and reviews * Handle low–medium level ASB, safeguarding concerns, and tenancy breaches * Support residents with tenancy sustainment and early-intervention strategies * Liaise with contractors, partner agencies, and internal teams * Carry out estate inspections and ensure communal areas are maintained * Prepare documentation and attend meetings when needed About You * Previous Housing Officer or Neighbourhood Officer experience (minimum 12–18 months) * Strong knowledge of tenancy management, legis...