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Pensions support admin officer

Chelmsford
CRA Group Recruitment And Payroll Ltd
Admin officer
Posted: 6 January
Offer description

6 months contract with a Local Authority
Job Summary:
• Essex Police is seeking a Pensions Support Admin Officer to join the Corporate Finance – Pensions Governance function on a temporary basis to cover a recruitment vacancy.
• The role provides high-quality, confidential administrative and coordination support to the Joint Head of Pensions Governance, supporting pensions governance activity across Essex Police and Kent Police.
• The postholder will play a key role in managing correspondence, tracking cases, organising governance and tactical meetings, maintaining records and ensuring statutory and governance deadlines are met.
• This is an agile role with regular attendance required at office locations within Essex.

Key Duties/Accountabilities (Sample):
• Provide efficient, flexible and confidential administrative support to the Joint Head of Pensions Governance.
• Manage shared inboxes, correspondence and documentation, ensuring information is accurate, current and appropriately filed.
• Organise and support joint Essex and Kent pensions governance and tactical meetings, including agendas, minutes and action tracking.
• Maintain and update trackers, schedules and logs, including Ill Health Retirement and Attendance & Wellbeing Management Group trackers.
• Identify and resolve scheduling conflicts, prioritising statutory and governance deadlines and escalating risks as required.
• Create and maintain the Pensions Governance Risk Register and SharePoint content, including guidance, contacts and FAQs.
• Act as a first point of contact for enquiries, triaging calls and correspondence and liaising with senior officers as appropriate.
• Work closely with Corporate Finance colleagues to ensure accurate recording of decisions, actions and outcomes.
• Draft correspondence for signature and follow up actions within agreed timescales.

Skills/Experience:
• Proven experience in senior or project-based administrative roles, ideally within a public sector or confidential environment.
• Strong working knowledge of Microsoft Office, including Word, Excel, Outlook and SharePoint.
• Experience of managing trackers, databases and computerised administrative systems.
• Excellent written and verbal communication skills, including handling sensitive or challenging situations professionally.
• Strong organisational skills with the ability to prioritise work and meet deadlines with minimal supervision.
• Confidence in liaising with senior stakeholders and providing advice on procedures and processes.
• Ability to work under pressure and manage multiple workstreams simultaneously.
• Knowledge of Occupational Health or pensions-related systems is desirable but not essential.

Additional Information:
• The closing date: 13/01/2026.
• Hours: 37 hours per week.

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