About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Ensure rosters produced are within financial authorities and business parameters avoiding waste and ensuring maximum productivity within conditions of service.
Provide management and exception reporting, analysis and other administrative tasks as directed.
Interface with the train planning, operational and station management teams to understand emerging resource requirements and likely impact on rosters.
Processing of annual leave, sickness reporting, managerial requests and other absence requests within codified agreements and employee conditions of service.
Provide accurate information to payroll reflecting hours worked and commensurate payment, ensuring adequate management control to minimise the risk of fraud or error.
Ensure compliance with the General Data Protection Regulations and that employee confidentiality is maintained at all times
Update and maintain Rest Day Working and Overtime counts to ensure fair allocation.
Provide contingent contractor resources as appropriate within codified agreements and employee conditions of service.
General education to GCSE, O level, or equivalent standards including English and Mathematics to the standard of at least GCSE Grade C.
Strong team player who will collaborate with immediate colleagues and professionally support managerial objectives.
Thorough knowledge of c2c and Network Rail operations, geography, and train plans, c2c manning agreements, conditions of service, and customer experience metrics, e.g. Ability to investigate and interpret data thoroughly and accurately, including detailed knowledge and experience with appropriate industry recognised systems and technology.