Transport Operator This is NewCold NewCold is service provider in cold chain logistics with a focus on the development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. We use latest technology that empowers our people, to handle food responsibly and guarantee food safety in a sustainable way. We challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions. NewCold is one of the fastest growing companies in cold chain logistics. We are expanding our teams to support this growth. More information on NewCold can be found on www.newcold.com and our social media. About the vacancy Key Responsibilities Provide drivers with comprehensive briefings before their shifts, outlining tasks, schedules, and safety guidelines. Make real-time adjustments to transportation plans based on new information, ensuring factory clearance, inbound collections, and outbound deliveries are effectively managed. Perform administrative traffic duties with high accuracy and professionalism. Monitor transportation schedules in advance, proactively addressing potential issues to ensure smooth operations. Work closely with the wider traffic team to ensure the efficient coordination of transportation operations, addressing any challenges or issues that may arise. Escalate and report vehicle accidents promptly to line management. Interact with customers as needed, addressing inquiries, providing assistance, and maintaining positive relationships to enhance customer satisfaction. Meet weekly and monthly performance targets (KPIs) in alignment with business goals and Customer Service Level Agreements, escalating issues as necessary. Utilise IT systems such as Transport Management Systems (TMS) and tracking screens to ensure system accuracy and efficient operations. Ensure all live changes are accurately reflected in the system for seamless tracking and reporting. Verify the authenticity and validity of driver licenses to ensure compliance with regulatory requirements and company standards. Log and monitor driver absences, keeping accurate records for HR and operational planning purposes. Requirements 5 GCSEs or equivalent; additional qualifications in logistics or related field advantageous. Prior experience in transportation logistics, administrative support, or customer service roles in a fast based setting is advantageous. Strong attention to detail and organizational skills, with the ability to multitask and prioritise effectively. Excellent communication and interpersonal skills, with the ability to interact professionally with drivers, customers, and team members. Proficiency in computer applications and software, including Microsoft Office Suite. Ability to work independently as well as part of a team in a fast-paced environment. Transport Manager CPC would be desirable. Are you up for the job? If you are interested in this vacancy and would like to apply, please make sure that you leave your CV in English. Why would you want to work for NewCold? With the prospect of many new construction projects all over the world in the very near future, NewCold offers the opportunity to join a young but powerful company in the field of logistic services. We have the ambition and the potential to rapidly become the market leader in the field of modern and automated cold storage with additional supply chain services such as transport and distribution. Although our proposition comprises an attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more.