Job Title: Tech Lead - EPM (PCMCS)
Job Type: Contract
Location: Remote
Start Date: ASAP
Responsibilities:
* Ability to Migrate artifacts / allocation rules from PCMCS to EPCM
* Ability to build allocation logics in EPCM with extensive knowledge
* Support by delivering EPCM technical expertise.
* Support by delivering EPCM with multiple source systems.
* Customize and Deploy EPCM as per business requirements
* Experience working with end users throughout various parts of implementation lifecycle
* Proactive with Solution oriented mindset
* Leads technical sessions on change requirements and documents it. Identify the business and technical implications related to change request and present it to ES leadership.
* Perform required configurational changes, development, integration changes to meet specific business requirements / Change requests.
* Collaborates with Solution Architects and Business Analysts to extend the capabilities of EPCM.
* Calculate development efforts, timelines and consult with Manager.
* Develops and documents technical documentation.
* Collaborates with Solution Architects and Business Analysts to extend the capabilities of the EPCM Module.
* Provides technical expertise in establishing processes and procedures to ensure standards are followed.
* Monitor and identify any tickets in breach of contractual obligations, escalating where appropriate
* Accurately logs, process and tracks incidents/requests tickets from identification through resolution; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility.
* Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling end users with a consummately professional attitude i.e. single point of contact.
* Maintains high levels standards and maximizes speed of resolutions to improve end user satisfaction.
* Good team player and pro-active in work.
* Adheres to and supports organization standards, policies, and procedures.
* Maintains and protects confidentiality regarding all aspects of patient care and employee information.
* Available for 24 by 7 support as necessary.
* Available for periodic off-hours work required including weekends and holidays.
Experience:
* 2-3 Project implementations in EPCM or Hyperion Profitability and Cost Management (on premise ML)
* Good knowledge about functional aspects of the allocation process
* Developed allocations across EPCM business dimensions
* Worked in designing multi-step allocations and metadata design in EPCM
* Experience working on Data loads and extracts to/from EPCM application using Data Management
* Independently provided system solutions to EPCM issues and enhancements; acted as an escalation point to FAST support/Operation team for complex issues
* Performed functional and technical testing of system projects, bug fixes and enhancements
* Written EPCM allocations / custom Rules / ASO Formulas and should have insight about how to Trace Allocations and use Rule Balancing and Data Grant features
* Written EPCM allocation rules for deriving calculated drivers
* Knowledge on Activity Based Costing
* Ability to participate in prioritizing system issues for development team and participate in regular calls with development team to keep track of progress
* Ability to independently identify areas of improvement and makes recommendations
* Strong understanding of monthly close process. Proficient in building and extending metadata functionalities
* Maintaining end-to-end accountability and expectations for customer satisfaction
* Adopt a proactive, logical and organized approach to problem resolution
* Proven ability to provide project / development estimates and lead technical teams to consistently meet commitments.
* Proven ability to partner with quality assurance teams to develop and execute automated testing scenarios to support end-user and performance-based testing.
* Excellent verbal and written communication skills with proven ability to partner with stakeholders inside and outside of IS as well as vendors and other external entities.
* Ability to work independently with minimal direction, is a self-starter with strong initiative, and ability to manage/execute workload to deliver high quality results.
#J-18808-Ljbffr