Job description:
Your role is to support all administrative activities within the Customs Department to enable the servicing of internal stakeholders and external customers. A significant aspect of this role is working to contractual terms with a range of customers.
How you create impact
* Preparation and presentation of Import/Export Customs Documentation.
* Provide high quality customer service to both internal stakeholders & our customers
* Control and distribution of all relevant documentation.
* Resolution of Customer queries/issues via email and telephone/root cause analysis, corrective & preventative actions
* Work within Customer SOPs
* Mailbox Management - incoming entry requests/other incoming communications
* Perform data validity check
* Escalate deviations to SOP to External Customs Manager
What we would like you to bring
* Experience in customs and good understanding of customs procedures
* Experience in a customer facing role
* Comprehensive computer skills, including Word and Excel
* Excellent communication skills both verbal and written
* Good problem solving skills and ability to work with tight deadlines
* High level attention to detail
What's in it for you
1. As well as our competitive pay rates and superb training opportunities, we als...