Job Title: Print Account Manager
Salary: £Highly Competitive Salary
Location: Nottinghamshire
Reference: J78972
Contact:
Telephone: 0141 647 6688
Categories:, ,, ,, ,
A print & communications company, has undergone further expansion due to unparalleled resources and financial backing. As such, an exciting opportunity exists for a talented and experienced Account Manager to join this successful company.
This Account Management role will be responsible for day to day management of a group of accounts from brief to delivery including the purchasing of any physical stocks required.
You will be first line support for the clients’ queries, advice or issues.
You will support our client’s business objective of providing Excellent Customer Service and forming strong and long- lasting relationships with customers. You will have experience in a Customer Services environment within any print related sector. Excellent customer relationship skills are essential for this role along with a desire to support change and improve the company offering.
Background/Experience:
1. Excellent written and oral skills, you are expected to be able to articulate written responses to clients in response to queries, complaints etc
2. Vision and the desire for continuous improvement
3. Must have strong communication skills and the ability to articulate information clearly and concisely including complex technical requirements
4. Passion for world class customer service. This includes providing support outside of business hours should we have an urgent client/production issue that needs resolution
5. Establish, monitor and feedback standards of performance and behaviour to meet client requirements
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