About The Role
As a key member of our team, you’ll operate across both technical and functional areas, delivering enhancements and driving innovation within our global Unit4 ERP system. You’ll collaborate with stakeholders across the business, ensuring systems evolve to meet real-world needs.
Key Responsibilities
* Deliver system enhancements and functionality improvements
* Identify opportunities to optimise ERP performance
* Collaborate across teams to streamline data and reduce inefficiencies
* Provide expert support and guidance on business process changes
* Manage 3rd line support and ensure system reliability
* Maintain high standards of governance, documentation, and QA
Key Skills
* Good all-round IT knowledge
* Experience of working on and supporting ERP systems (preferably Unit4)
* Ability to create, document and implement solutions based on a set of requirements
* Clear understanding of the ERP support systems and how to use them to our advantage
* Strong stakeholder management skills at all levels and ability to liaise with 3rd parties to deliver solutions
* SQL experience and knowledge (preferential)
* Prioritise workload based on severity and impact to customer and demonstrate a sense of urgency when handling tickets
* Write test scripts and help to ensure quality of solution prior to user acceptance testing
* Test and document patches/bug fixes before they are deployed to the live environment
* Monitoring and managing interfaces
Desirable Skills
* On premise experience transitioning to cloud
* Experience with integrations, point solutions and/or other ERPs
* Good secondary and/or equivalent education: A levels, HND/C or degree
* Any Financial/HR related qualifications
What We Offer You
* Hybrid working arrangements
* Attractive salary and benefits package
* Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements
* Generous company pension scheme
* Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts
* Enhanced parenthood leave policies
* 3pm finish on the last Friday of the month
* Strong commitment to continuous development, with learning and development programme available at all career stages
* Entitlement to two memberships to professional bodies or subscriptions
* Commitment to wellbeing through a comprehensive employee assistance programme and wellbeing activities
* Supportive and inclusive environment with social and outreach activities and mentoring, backed by Young Employees Forum
* International culture accommodating career movement within Buro Happold
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