We are seeking an experienced and professional Vehicle Service Advisor on behalf of our client, a reputable family-run automotive business with over 100 years of service. The Vehicle Service Advisor position offers an excellent opportunity to join a multi-franchise-approved dealership in Gloucester, delivering exceptional customer service and driving business success. Benefits: Competitive starting salary up to £28,089 per annum, dependent on experience Uncapped performance-related bonus scheme, with potential OTE of approximately £37,500 per year 30 days holiday entitlement, including bank holidays Access to comprehensive in-house and manufacturer-accredited training programmes Contributory workplace pension scheme Death in service benefits Generous staff discounts on new and used vehicles, servicing, and parts Career progression within a well-established, family-run business Duties: Greet customers promptly and professionally within the Service Department Book vehicles in for repairs and routine servicing as a Service Advisor Liaise extensively with the workshop to track work in progress and ensure timely completions Advise customers on additional products and services, upselling where appropriate Keep customers fully informed on the status of their vehicle throughout the service process Take payments for works completed accurately Assist in achieving workshop sales and service targets Maintain excellent customer relationships to promote repeat business and customer satisfaction Requirements: Minimum of 1-2 years’ experience as a Service Advisor or in a similar customer service position within an automotive dealership or garage environment Strong communication skills with the ability to build rapport and influence customers effectively Passionate about the automotive industry, with a good understanding of vehicle servicing and repairs Organised, with excellent IT skills; experience with the Autoview dealer management system is advantageous but not essential Knowledge of automotive warranty procedures and liaising with manufacturers is desirable but not mandatory Ideally based within a reasonable commuting distance of Gloucester This is a fantastic opportunity for a dedicated Vehicle Service Advisor to develop their career within a supportive and professional environment. Our client values motivated individuals who are committed to delivering exceptional customer service and achieving excellent results. Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic Service Advisor opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.