Frontline Advice Support/Admin Worker
Citizens Advice Swansea Neath Port Talbot provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Their goal is to help everyone find a way forward, whatever problem they face.
Citizens Advice Swansea Neath Port Talbot help roughly 6000 people a year with over 18000 different issues. They value diversity, promote equality and challenge discrimination. They encourage and welcome applications from people of all backgrounds.
Salary: £25,878
Location: Swansea Office but may be asked to attend outreach locations throughout Neath Port Talbot.
Contract: Permanent
Hours: 37 per week
They are looking for an experienced administrator to support the daily reception service and manage day to day tasks to support their advice service.
Debt Caseworker
Starting Salary: Trainee caseworker £27,316, Caseworker £28,420 - £30,160 (depending on experience)
Location: Swansea Office and outreach locations throughout Neath Port Talbot.
Contract: Permanent
Hours: 37 per week
They need an experienced debt caseworker to deliver debt advice to help people find a way forward by providing accurate, tailored and effective information and advice. Trainees will be considered but trainee caseworkers must already have current experience delivering advice with minimum supervision and knowledge of the current debt and benefits areas.
Closing date for applications: Sunday 14th June 2026 at 23:59 hrs
Interview date: Friday 19th June 2026 by video link
Published: 27th May, 2026
Author: Clare Pilborough
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