Overview
We are looking for someone to work Tuesday and Thursday afternoons, 12:45 until 5:15pm
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The practice is well established providing private dental care in the heart of Oakwood. We are looking for someone to be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and enhancing the overall patient experience. Whilst experience is preferred, a warm personality and ability to welcome patients is required, any necessary training can be provided.
Duties
* Greet patients warmly and manage their check-in and check-out processes.
* Schedule appointments and manage the appointment diary effectively.
* Answer phone calls and respond to patient inquiries with professionalism and courtesy.
* Maintain accurate patient records and ensure all information is up-to-date.
* Process patient payments as required.
* Assist with administrative tasks such as filing, data entry, and managing correspondence.
* Ensure the reception area is tidy, welcoming, and organised at all times.
* Collaborate with dental staff to facilitate efficient patient flow.
Requirements
* Excellent communication skills, both verbal and written.
* Strong organisational skills with attention to detail.
* Ability to multitask and work efficiently in a fast-paced environment.
* Proficiency in using office software and dental management systems is advantageous, training will be provided.
* A friendly disposition with a commitment to providing outstanding patient care.
* Flexibility to adapt to changing priorities within the practice.
If you are passionate about delivering excellent service in a dental environment and possess the required skills, we encourage you to apply for this rewarding position.
Job Types: Part-time, Permanent
Pay: From £12.60 per hour
Benefits:
* Company pension
* Employee discount
* On-site parking
Work Location: In person