At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we're looking for! Experience and track record are important, but we are more interested in hiring someone that embodies our People Promises: doing the right thing, being enthusiastic, motivated to grow, believing in community spirit, respectful, and enjoying their work. As the UK's leading social enterprise, we are dedicated to creating inclusive and thriving communities for both our customers and employees.
The Team
Touchstone operates within a competitive commercial environment, requiring the best use of resources to maintain a return to the Group both financially and socially.
Role Overview
Reporting to the Clients Accounts Supervisor, we are looking to recruit a Client Accounts Administrator on a permanent basis. After an initial period of training, we offer remote/hybrid working for this position.
Responsibilities
* Provide frontline transactional input to the database.
* Record bank transactions accurately and allocate them to the database.
* Raise payments through the system and handle internal and external queries relating to the portfolio.
Qualifications & Experience
* Experience in an administration role.
* Experience with MS packages such as Excel.
* Strong attention to detail.
* Excellent communication skills.
Skills & Attributes
* Previous experience in a similar role.
* Strong communication skills.
* Ability to work within a competitive commercial environment.
Benefits
* Competitive salary, with a salary review yearly.
* Training and development.
* Extra perks including huge discounts and offers from shops, cinemas and more.
EEO Statement
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. We are dedicated to creating a supportive and accessible recruitment process for all.
Safeguarding
Safeguarding is everyone's responsibility at Places for People. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
Basic Requirements
A basic DBS check is mandatory.
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