Overview
Warwick District Council — Community Protection (Independent Living) Lifeline Team Leader (2 Posts). Salary: £34,434 - £37,280 per annum. Hours: 37 per week. Contract: Permanent.
Responsibilities
The role is a frontline leadership position for the Independent Living Lifeline service. You will be visible, proactive and responsive, working on-site to ensure service continuity across extended hours and to lead teams who provide response, support and reassurance to residents across the district. You will be involved in the day-to-day management of a high-value service and work to deliver a high-quality, customer-focused lifeline service operating 24/7, 365 days a year.
* Lead a vital, high-impact community service supporting over 4,000 connected customers
* Make a real difference to vulnerable residents across the district
* Work in a role with genuine responsibility and autonomy
* Be part of a service that works closely with emergency services and partners
* Lead teams across extended hours and respond to real-time needs
* Support staff dealing with complex, sensitive and sometimes emergency situations
Qualifications and Experience
We are seeking two experienced and motivated Lifeline Team Leaders. This is a hands-on leadership role with visibility on-site and a focus on ensuring service continuity.
* Experience in frontline leadership or equivalent supervisory role
* Ability to lead teams working across extended hours and respond to real-time needs
* Experience in handling complex, sensitive and sometimes emergency situations
Additional Information
The post is based at our offices within Warwick District and is not suitable for home or hybrid working. The post is subject to an Enhanced Disclosure and Barring Service Check with Adult Barring List.
If you have questions or wish to have an informal discussion about the post, please contact Isis Poitrasson, Independent Living Manager, by email isis.poitrasson@warwickdc.gov.uk.
Closing date: 14/06/2026
Interview date: w/c 22/06/2026
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