Retail Security Officer – Relief at Carlisle Support Services
Benefits
* Competitive hourly rate paid monthly
* Company Pension Scheme after qualifying period
* Health and wellbeing plans
* Wagestream financial flexibility
* Fizz Benefits discounts and rewards
* Full induction, ongoing training and career development
* Quality kit and uniform
* Funded SIA top‑up training
* Employee Assistance Program
* Refer a Friend Scheme
Role
The role will cover holidays and sickness across various sites. You will indicate where and when you can work. Shifts include 6am‑3pm, 3pm‑10pm/11pm, and some midnight finishes. Hours are varying; the role can be full‑time or part‑time.
Location, Hours & Pay
* Location: Wigan
* Hours: Varying shifts – 6am‑3pm, 3pm‑10pm/11pm, midnight, 12/1pm‑8pm
* Pay: £14.30 per hour
Core Responsibilities
* Ensure colleague safety
* Provide smart, visible, proactive security presence and deterrent
* Effective conflict management and incident control
* Control access and conduct security patrols to deter crime
* Engage with the public professionally and proactively
* Be aware of hazards and incidents and respond appropriately
* Provide guidance, information and direct customers as a first point of contact
* Manage and follow safety and security processes and procedures
* Work as part of a team, building working relationships
Ideal Candidate
* At least 18 years old (legal requirement)
* Valid SIA Guarding or Door Supervision licence
* 5 years checkable work and address history
* Reliable, punctual, flexible, smart appearance
* Friendly, approachable, professional
* Enthusiastic and motivated
* Experience in a security environment or customer-facing role (ideal)
* Able to interact positively with clients and customers
* Effective people skills
* Will provide original documentation for screening (passport, driving licence, utility bill, HMRC letter, bank statement, payslip, birth certificate, share code, etc.)
About Us
Carlisle Support Services is a growing, market‑leading brand delivering events, security, cleaning and retail facilities support across the UK’s largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. The company employs over 5,000 staff members.
Equality, Diversity & Inclusion
We are committed to Equality, Diversity and Inclusion in all areas of employment, recruitment, training and promotion. In all situations, people will be judged solely on merit or ability.
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