Job overview
Ward C805 is a Diamond Accredited 30 bedded Cardiology ward located on level 8 of the Bristol Heart Institute. The ward also has 4 additional boarding beds which are used when there is a high demand for hospital services.
With a team of Cardiologists whose specialities cover interventional cardiology, cardiac electrophysiology and structural/congenital heart disease, we provide a varied range of services that look after patients with a variety of cardiac pathologies.
We are a multi-disciplinary team and as well as a team of doctors and nurses, we are supported by our Specialist Nurses, Occupational Therapists, Physiotherapists, Pharmacists and Discharge Team to deliver patient care.
Our aim is to provide the highest standard of care and offer patents the support and reassurance needed throughout their admission.
We are looking for an individual who is eager to learn, has a kind and caring attitude towards patients, families & colleagues and who will be a positive team member.
Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became £25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the new salary threshold.
Main duties of the job
No two days are the same as a Healthcare Support Worker. You’ll support patients through their treatment, sharing their experiences and making a real difference in their healthcare journey.
It’s a really special role where you’ll be part of a tight-knit team of healthcare professionals and have the privilege of sharing unique life experiences daily. With the ongoing support of your team, and our world-class training and development, you’ll be able to progress your career into a variety of healthcare roles.
What matters most in this role is that you have a passion for helping others and enjoy working as part of a passionate team – the qualifications you may have are less important to us.
You’ll be working in a hands-on, fast-paced environment where communication is vital – nowhere else will a compassionate nature have such an impact.
The successful candidate will need good communication skills, demonstrating politeness, courtesy and sensitivity in providing compassionate care for patients and their relatives.
Practice safe standards following trust guidance to provide effective, holistic patient care, including awareness of normal ranges of vital signs and supporting patients through the cardiology pathway.
Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed job description and main responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person specification
Qualifications and Training
Essential criteria
* One of the following: Level 3 (SCQF – 6): - City and Guilds 3, NVQ 3, BTEC National Diploma, Experience equivalent to the above qualifications
* Level 2 Functional skills in English and Math’s, or equivalent
* Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) or equivalent experience
Skills and Abilities
Essential criteria
* Effective communication skills, verbally and written
* Able to complete appropriate documentation accurately
* Demonstrate an awareness of healthcare work and policies and procedures
* Committed to providing high quality patient care
* Ability to work with minimum supervision to a high standard
* IT skills, basic word, Email, keyboard skills, data collection
* Ability and willingness to undertake appropriate training within given time frames
* Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit as the need arises
* Able to demonstrate calm, caring patient manner/attitude
* Enthusiasm and commitment to working within the health care setting
* Able to meet the physical and educational demands of the role
Knowledge and Experience
Essential criteria
* Experience of providing care in a healthcare or social setting
* Be able to work as a member of a team
* Experience of time management and prioritising work
* Understands and committed to a caring approach to patients & relatives
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
· As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
· The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
· UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
· To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
· If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
· The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
· By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
· Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
IMPORTANT:
Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
As a guide interviews should usually take place within 3 weeks of the closing date.
When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.