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Client:
Innserve Ltd
Location:
Colchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
c449caa84b22
Job Views:
7
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Are you:
* Someone who is passionate about customer service and looking for a field service role with a difference?
* Looking for a part-time job with a difference? We are offering part-time hours, Monday to Friday inclusive. Hours will be negotiable between 6am and 2pm.
* Interested in joining our growing team of drinks dispense industry specialists, who install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including concerts, festivals, racecourses, stadiums, and arenas such as the O2 Arena, Lords, Hyde Park, and the Isle of Wight Festival. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you'll enjoy:
* Competitive salary (£26,246.50 pa pro-rata) + a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
* Company Vehicle
* Generous holiday allowance: 21 days holiday + bank holidays + an additional 'Celebration Day'! Pro-rata. You can also buy or sell holiday days to suit your needs.
* Amazing core benefits: Life assurance, access to the award-winning Help@hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
* Personalised additional benefits: Tailor your benefits to your needs with our "All Inn" flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
* Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
* Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Technician:
No two days will be the same! Our Smart Dispense system is the central component in any bar and offers a range of cutting-edge draught dispense solutions tailored to various needs. As a Smart Dispense Technician, you'll visit a variety of bars and restaurants to perform detailed technical and quality health checks and provide outstanding customer service. You'll be the front line of our customer service operations—your day is planned from your home postcode, and you'll build effective relationships with our key customers by sanitising, servicing, and maintaining drinks dispense equipment. You'll work closely with our planning team and receive full support, training, and guidance as you start your career with us. This is an entry-level position with opportunities for progression.
You already have:
* Customer Service experience
* A Full UK Driving Licence
* Hospitality/Bar/Drinks Dispense experience is useful but NOT essential—we provide comprehensive training.
* The ability to work independently and remotely, with determination to succeed, delivering excellent customer experiences with a positive can-do attitude.
At Innserve, we are One Big Team. Interested in joining us?
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