Job Description
Brook Street Recruitment is excited to be working on behalf of one of the UK's most dynamic and fast-growing companies! This is not your typical call centre job - it's an opportunity to join a social, ambitious, and energetic team where every day is different.\n\nWe're looking for friendly, positive, and driven individuals who want to be part of something big. If you love chatting with people, problem-solving, and making a genuine impact, keep reading!\n\nWhy You'll Love This Role\n\nFast-Paced & Fun - Work in a vibrant office where no two days are the same.\nSocial & Supportive Team - Regular team events, parties, and after-work hangouts.\nGrowing Company - Join a business that's making waves in the industry.\nCareer Growth - We invest in you with training, coaching, and clear progression paths.What You'll Be Doing\n\nHelping customers over the phone, email, and SMS - no script reading, just real conversations.\nFinding solutions for customers, always with fairness and empathy.\nProblem-solving and multitasking - whether it's handling accounts, working with third parties, or supporting customers, you'll do it all.\nBringing energy and enthusiasm every day.
We want motivated, people-focused team players who love to make a difference.What We're Looking For\n\nA natural communicator - You love chatting and can build trust quickly.\nPositive attitude - You bring enthusiasm and resilience to every call.\nTeam player - You enjoy a lively, friendly work environment.\nEager to learn - No experience needed! We'll teach you everything you need to know.The Perks You'll Love\n\nQuarterly Bonus Scheme - Earn extra cash for doing what you do best.\nSocial Life - Summer & Christmas parties, quiz nights, and team-building activities.\nNo late Fridays! We all finish at 5 PM on Fridays to kick-start the weekend.\nHoliday Perks - 22 days off (+ bank holidays), increasing with service.\nEmployee Perks - Life cover, cycle-to-work scheme, pension, and discounts on top brands.\nWellbeing Support - Free GP access, counselling services, and health perks.Career Growth - We'll support your development every step of the way.\n\nLocation: Southampton Central (right by the train station!)\nHours: 37.5 per week, shifts between 8 AM - 6 PM*, typically 1 Saturday per month & 1 bank holiday per year (*subject to business growth)\nSalary: Competitive + Amazing Perks & Bonus Scheme!Brook Street NMR is acting as an Employment Agency in relation to this vacancy