We’re working with a well-established, creative business in the Colchester area that is seeking a Customer Experience Coordinator for their busy peak season. This temporary to permanent position (September–December) offers the potential to go permanent in January for the right candidate.
The Role
Provide excellent customer service and support by phone and email
Accurately process orders and handle queries in a fast-paced environment
Assist with general office administration and order tracking
Work collaboratively with a small, supportive team to maintain smooth operationsWhat We’re Looking For
Previous customer service, office administration, or call centre experience
Strong communication, organisation, and problem-solving skills
Comfortable managing queries and resolving issues independently
A full UK driving licence is required due to the locationWhy Apply?
Competitive hourly rate with holiday pay
Monday–Friday hours—no weekends
Opportunity for a long-term, permanent role within a reputable local employer
Join a friendly team environment where your efforts are valued