Overview
Permanent role for a Promotions Specialist at B&Q in Southampton Store Support Office (SSO). From £29,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working. Southampton, Store Support Office.
We believe anyone can improve their home to make life better. From our Southampton Store Support Office we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Promotions Specialist and you’ll be a big part of this.
Role purpose
To support category specific trading initiatives by executing promotions across the three websites. This involves setting up item and order level digital promotions within the current promotions engine, and planning and executing promotional messaging across relevant pages.
What’s the job?
* Create, configure, and manage all promotional campaigns within the ATG platform, ensuring accuracy and alignment with business objectives.
* Support the planning, setup, and execution of customer-facing promotional journeys across digital touchpoints, ensuring a seamless and engaging experience.
* Collaborate with trading, marketing, and digital teams to implement promotions that drive commercial performance and align with broader campaign activity.
* Respond to ad hoc promotional and merchandising requests to support in-week trading opportunities and short-term commercial needs.
* Monitor, track, and report on promotion performance using relevant analytics tools, drawing insights to optimise future activity.
* Ensure all promotional content is QA’d, published on time, and functioning correctly across relevant devices and channels.
* Partner with the digital content and UX teams to ensure promotional messaging is clearly communicated and enhances customer experience.
* Assist in identifying and testing new promotional mechanics and journeys using a data-led, test-and-learn approach.
* Maintain documentation and process guides related to promotional setup within ATG to support internal knowledge sharing and training.
* Proactively flag issues or risks in promotional setup and work cross-functionally to resolve them quickly and effectively.
What We Need
* Ability to use ATG, CMS and eCommerce tools
* Ability to confidently use digital insights tools to identify key data to inform decision making
* Strong attention to detail and ability to multi-task
* Strong communicator with the ability to present work to a range of audiences
* Ability to build relationships across digital teams and influence wider plans
* Well organised with strong planning skills
* Ability to take initiative and proactively seek opportunities
* Understanding of the Digital customer and their needs
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Marketing and Sales
* Industries: Retail
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