Digital Project Support Officer
Location: Hybrid - Occasional office and event attendance required.
Directorate: Children's Services
Contract Type: Temporary (3.5 months)
Pay Rate: £20.02 per hour PAYE
Working Hours: Full-time, Monday - Friday, 9am - 5pm with 30 minutes unpaid break.
DBS Requirement: Standard DBS, Opus People Solutions will process one for you if not currently held)
Job Overview:
Opus People Solutions are recruiting on behalf of North Northamptonshire Council for a Digital Project Support Officer to support the Children's Services directorate. This is a hybrid role ideal for a technically skilled and detail-oriented individual with a passion for digital solutions and administrative excellence.
Key Responsibilities:
* Provide technical and administrative assistance to the project team
* Manage and maintain databases and spreadsheets, including data cleansing and manipulation
* Conduct web content accessibility checks using Adobe Pro to ensure compliance with accessibility standards
* Update and maintain social media platforms (primarily Facebook), and gather relevant feedback
* Manage shared service email inbox, ensuring timely and professional responses
* Liaise with various Children's Services teams to identify and support digital information needs
* Maintain and update the Special Needs Index (SNIX) - training provided
Essential Experience and Skills:
* Strong experience with Microsoft Excel, including data filtering, formulas, and pivot tables
* Demonstrated ability to perform web accessibility checks using Adobe Pro or similar tools
* Experience managing and updating web content and social media channels
* Excellent communication skills, both written and verbal
* Strong organisational skills with the ability to manage multiple tasks simultaneously
* Prior experience supporting digital or IT-related projects in a business or public sector setting
* Familiarity with accessibility standards and best practices for digital content
* Comfortable working both independently and collaboratively in a hybrid environment
Desirable:
* Previous experience within a local authority or children's services environment
* Familiarity with disability services and/or working with SEND information systems
If you are an enthusiastic digital support professional with a keen eye for detail and a collaborative mindset, we encourage you to apply and help make a real difference in the lives of children and families across Northamptonshire.
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