Business Support Assistant - Antrim & Newtownabbey Borough Council. Join Antrim & Newtownabbey Borough Council as a Business Support Assistant and play a key role in delivering excellent administrative and customer service support.
Responsibilities
* Demonstrate a team approach to achieving the objectives of the section using a flexible attitude to tasks undertaken.
* Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion.
* Continuously develop personal knowledge and skills to enhance internal and external customer service.
* Comply with, and ensure that other staff comply with, Council's policies and procedures including those relating to health, safety, wellbeing and safeguarding.
* Promote equality and diversity across all service arears through clear leadership, effective policy implementation and demonstrating appropriate behaviours in line with Council values.
* Carry out any other relevant duties which may be assigned including working in other sections of the Department and Council.
Skills and Qualifications
* Have a minimum of two year’s experience in administration/clerical role in a busy office environment, experience working with a range of internal and external customers, experience of organising own workload with minimum supervision.
* Ability to deal with dissatisfied customers and difficult situations.
Further Information
Duration: Temporary, up to 8 weeks.Location: Location: Antrim Civic Centre.
Area: Derry or Londonderry
Closing date: 06 Nov 2025
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