Japanese Startup Ramen Shop is seeking for:
Location: London
Language: Native level of Japanese
Japanese Speaking Restaurant Manager
Responsibilities:
* Coordinate daily Front of the House and Back of the House restaurant operations
* Deliver superior service and maximize customer satisfaction
* Respond efficiently and accurately to customer complaints
* Regularly review product quality and research new vendors
* Organize and supervise shifts
* Appraise staff performance and provide feedback to improve productivity
* Estimate future needs for goods, kitchen utensils and cleaning products
* Ensure compliance with sanitation and safety regulations
* Manage restaurant’s good image and suggest ways to improve it
* Control operational costs and identify measures to cut waste
* Create detailed reports on weekly, monthly and annual revenues and expenses
* Promote the brand in the local community through word-of-mouth and restaurant events
* Recommend ways to reach a broader audience (e.g. discounts and social media ads)
* Train new and current employees on proper customer service practices
* Implement policies and protocols that will maintain future restaurant operations
Japanese Speaking Kitchen Manager
Responsibilities:
* Manage kitchen staff and coordinate food orders
* Supervise food prep and cooking
* Check food plating and temperature
* Establish portion sizes
* Schedule kitchen staff shifts
* Price menu items in collaboration with the Restaurant Manager
* Order food supplies and kitchen equipment, as needed
* Train kitchen staff on prep work and food plating techniques
* Store food products in compliance with safety practices (e.g. in refrigerators)
* Keep weekly and monthly cost reports
* Maintain sanitation and safety standards in the kitchen area
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