The role will support the UK Claims Manager and the UK Head of Claims and will influence our Credit Hire strategy as we grow, with a view to minimising leakage and achieving operational excellence through highly skilled employees supported by market-leading technology.
This role will also include serving as a subject-matter expert on credit hire as we build out our Global Claims Platform.
Excited to make an impact? Here are the details
What you'll do
* TPA Management & Oversight: Supervise and manage the Third Party Administrator, conduct case reviews and audits, identify leakage or process gaps, and maintain a strong working relationship with regular feedback
1. Technical Expertise & Complex Case Support: Provide specialist Credit Hire expertise, supporting the UK Claims Manager with large or complex cases and presentations to reinsurers and internal stakeholders
2. Credit Hire Claims Handling & Capability Building: Initially manage credit hire claims directly, while contributing to the design and delivery of technical training to strengthen in-house expertise...