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Opportunity: Operations Manager at Wates
We have an exciting opportunity for an Operations Manager to join our Property Services Planned team in the Midlands area. This role focuses on projects within the social housing sector, so we are seeking someone with experience in a similar field.
You will manage a team of Project Managers and Site Managers, along with direct reports, to provide first-class service to our clients and ensure a sustainable, growing operational service in the Planned Maintenance Division.
The role involves acting as the interface between various clients during monthly review meetings and delivering all contracts to a high standard, maintaining KPIs and Health & Safety standards in line with client expectations and Wates' high standards.
Key Accountabilities include:
1. Regional Delivery: Building and maintaining an effective and motivated team.
2. Leadership: Leading the division with an operational and commercial mindset, ensuring contract obligations are met and profitability is maximized.
3. Project Setup: Ensuring projects are set up with proper governance, production control, and monitored productivity.
4. Client Relationships: Developing relationships with key clients, attending progress meetings, and providing feedback and KPI data.
5. Business Development: Procuring work through industry contacts and strategic involvement in tenders.
6. Supply Chain Management: Working with key supply chain partners to ensure compliance before project commencement.
7. Financial Monitoring: Monitoring and approving financial forecasts to ensure accurate cost planning.
8. Operational Excellence: Driving compliance and operational standards throughout the division.
To succeed, you should already hold an operational leadership role with experience managing maintenance teams and projects, overseeing all disciplines from bidding to handover within time and budget constraints.
We value the ability to lead and influence at all levels, develop relationships for future opportunities, and proactively manage risks and add value.
Note: This position requires a Basic Disclosure and Barring Service Check (DBS). Applicants with criminal convictions will be assessed individually. For more information, see the National Security Vetting link.
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