Buisness Anlayst X2
Health insurance or general insurance experience prefered
Visits to London, Tunbridge Wells, Bristol offices / Hybrid working
*Senior BA required to support critical delivery of the digital roadmap for small, medium sized buisness, you will have experience in scrum agile ceromonys and excellent communication and stakeholder management skills. *
Are you a Business or Product Business Analyst passionate about driving customer outcomes and delivering business value? We're seeking a skilled professional who focuses on stakeholder engagement and customer-centric solutions. Please note, this role is not suited for pure IT or technical Business Analysts; however, candidates should be technically fluent and comfortable collaborating with technical teams to support solutions.
You'll play a key part in our ongoing digital transformation, helping to evolve AXA Health towards a product-led operating model, with a strong emphasis on strategic alignment through agile, data-informed, and customer-centric methodologies. Join us in shaping the future of our business
What you'll be doing:
* Ensure all requirements are comprehensively defined, with a clear understanding of their impact on systems, people, processes, data and journeys.
* Conduct end to end requirements analysis to ensure compliance with company standards and business and technical target architectures, securing appropriate governance approval.
* Utilise a structured end to end business analysis and design framework to facilitate informed decision-making regarding changes to systems, data requirements and processes, while creating EPICs and user stories within Agile teams.
* Influence and support business users in articulating their needs, focusing on defining outcomes rather than solutions.
* Develop, distribute and obtain approval for communications related to end to end business requirements and functional design.
* Review and sign off testing strategies, plans, criteria and results to ensure comprehensive delivery of solutions.
* Manage change in business requirements throughout the project lifecycle, ensuring thorough documentation of impacts and change management activities.
* Identify and progress synergies across projects, programmes or releases to optimise change delivery efficiently.
What you'll bring:
* Proven experience in defining end-to-end solutions focused on customer outcomes and business value
* Strong stakeholder engagement and communication skills
* Ability to translate business needs into clear requirements and user stories
* Technical and business architecture expertise, preferably around customer and employee journey mapping.
* Proficient in Waterfall and Agile project management methodologies.
* Confident in facilitating design thinking sessions, understanding stakeholder requirements, identifying problems, and collaborating with cross-functional teams.
* Commitment to continuous learning and adaptability.
Who we are:
At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates.
We are committed to creating an inclusive recruitment experience.
If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at
to discuss further.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.