DELIVERY MANAGER (FIELD-BASED) Location: North West (travel required) Hours: 46 hours per week (4 on, 3 off – 07:00–18:30) Weekend Work: 1 in 4 weekends Contract: Permanent, Full-Time About the Role Kingdom Services Group is looking for a confident, professional, and reliable Delivery Manager to oversee service delivery across multiple contracts in the North West. This is a fast-paced, field-based role where you will ensure high service standards, support operational teams, manage client relationships, and drive performance across your portfolio. Key Responsibilities • Overseeing day-to-day service delivery across multiple sites • Monitoring KPIs, performance, and service standards • Conducting site visits, audits, and inspections • Building strong client relationships and managing escalations • Supporting, leading, and developing teams • Ensuring compliance with company standards and health & safety • Identifying and implementing service improvements What We’re Looking For • Minimum 3 years’ experience in operations or service delivery management • Experience managing teams in a fast-paced environment • Strong communication and customer service skills • Full UK driving licence • Good IT skills (Microsoft Office) • Professional, organised, and solutions-focused approach • Experience in security, FM, or contract services (desirable) Why Join Kingdom? • Competitive salary • Company vehicle or travel allowance • Career progression opportunities • Ongoing training and support • Pension scheme • Employee recognition programmes • Supportive team environment About Kingdom Services Group Kingdom is a leading UK provider of security, cleaning, and support services, delivering service excellence through a people-first approach. Other Details • Role is field-based with travel required across the North West • Working pattern is 4 on, 3 off including early starts • 1 in 4 weekends required as part of the rota • Full UK driving licence is essential Apply Today Join a team where you can grow, lead, and make an impact. Be proud. Be professional. Be Kingdom.