We'd love to hear from you if you are:customer focused with an understanding of the importance of great servicea team player, but also can work on your own initiativewell organised and adaptablewilling to learn new skillshave a positive attitude Welcome & Service AssistantWorking across the world famous locations of the South Downs East which include Devil's Dyke, Ditchling Beacon and Birling Gap and the Seven Sisters reporting to the Welcome Manager. During the Summer season we see thousands of visitors each week. You'll be part of the Welcome team, maintaining standards across these sites as well as engaging with our visitors. You'll meet people from all walks of life.Visitors are a vital part of what we do. As the Welcome & Service Assistant it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day. Based within the South Downs East Portfolio, you'll be supporting Devil's Dyke, Alfriston Clergy House, Monks House and Birling Gap. (You'll need access to transport to travel to these locations.)Working alongside staff and volunteers, you'll be delivering outstanding customer service across all of these locations but also happy to work on your own. You'll be part of the Welcome Team, providing information and orientation as well as a great goodbye.You'll be operating outdoors supporting the maintenance of the sites including the facilities. You'll promote events, offers, products and benefits of actively supporting the National Trust and support in the delivery of events at times throughout the year151353IRC151353