Resort Manager – Thurnham Hall
Location: Thurnham, Lancaster
Salary: £45,898 • Hours: 40 per week
Thurnham Hall is seeking an experienced and inspiring Resort Manager to lead operations at our stunning, world‑class resort. If you’re passionate about delivering exceptional guest experiences and driving team excellence, this is your opportunity to shine.
What You’ll Do
* Lead daily resort operations across Front Office, Housekeeping & Maintenance
* Drive team performance, training, communication and development
* Ensure exceptional guest service and maintain high hospitality standards
* Oversee budgeting, forecasting, financial reporting and P&L performance
* Manage safety, compliance and property inspections
* Build strong relationships with owners, members, guests and the HOA
* Support renovation projects and long‑term resort planning
What You’ll Bring
* Proven supervisory/leadership experience
* Strong understanding of hotel or timeshare operations
* Financial acumen: budgeting, forecasting and revenue management
* Excellent customer service, communication & problem‑solving skills
* Ability to manage multiple priorities; adaptable and detail‑focused
* Hospitality-related degree or equivalent experience
What We Offer
* Resort privilege programme with European discounts
* Referral bonuses
* Generous holiday allowance
* Employee Assistance Programme (EAP)
* Free parking & use of modern leisure facilities
* Uniform provided
* Excellent training & development
* Perks at Work membership
We value diversity and welcome applicants from all backgrounds.
Join us and help create unforgettable experiences for our guests. Apply now!
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