Overview
Join Persimmon Homes as a Maintenance Operative in Peterborough (PE2).
Responsibilities
* Manage and prioritise workloads to complete high-quality remedial works in a timely manner in accordance with set SLAs.
* Provide quality remedial works, ensuring compliance with the Persimmon Pledge and Customer Care Policies and Procedures.
* Minimise costs associated with remedial works and adhere to sign-off and cost recording policies; identify contra-charging opportunities.
* Complete all required online reporting via the Operative App, enabling accurate record keeping of defect resolution and root cause analysis.
* Liaise with and monitor subcontractors to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators.
* Comply with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout the team.
What experience do I need?
* Competence in all aspects of homeowner maintenance, including maintenance of machines and tools
* Painting and Joinery experience
* PASMA certificate is advantageous
* Excellent customer service skills
* Conversant with Microsoft Office
* Current CSCS Card (Construction Skills Certification Scheme)
* First Aid qualification would be advantageous
* Full UK Driving Licence is required
What you’ll get
* Competitive salary
* 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
* Life Cover & Contributory Pension
* Employee Benefits Platform – access to high-street discounts, wellbeing support, and more
* Committed to diversity, inclusion, and empowering your development
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