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Sales administrator

Thatcham
PHABRIX Ltd
Sales administrator
Posted: 17 November
Offer description

JOB DESCRIPTION: SALES ADMINISTRATOR
Job description updated: July 2025
Reporting to: Sales Admin and Events Manager

Responsibilities to Leader:

* Attending courses or training where recommended
* Support other departments within the company
* To be self-motivated and work with minimal supervision
* Highly organised
* Good interpersonal and communication skills
* Flexible attitude
* Presentable
* Knowledge of Leader Employment Handbook and Company policies

Specific Sales Administrator duties:
The Sales Administrator reports to the Sales Admin and Events Manager and is responsible for over-seeing all Leader’s customer order processing and shipping in-line with shipping regulations both into and out from the UK to customers worldwide.

Admin/Sales Duties:

* Compile and send Quotes, Pro-forma Invoices, Order Acknowledgements and Invoices via SAP
* Inputting data on google docs or other Leader systems regards customer orders, customer invoices, shipping details, customer RMA returns.
* Inputting data on Purchasing database
* Keep Procedures up-to-date
* Understanding Leader price lists
* Complete EUR1/CoO certificate applications
* Help answer enquiries from customers, shippers, suppliers, etc
* Raise RMA’s UK, Europe and WW
* Ensuring that there are adequate supplies of all packaging materials in the packing room
* Keep Sales Admin and Events Manager informed of any issues that impact any orders being processed and completed

Goods In/Out:

* Prepare and create despatch documents
* Package the units for dispatch
* Covered in duties above
* Follow procedure for shipping units with EUR1 certificates.
* Certificates of Origin are actioned as and when required.
* Understand regulations involving movement of batteries
* Book collections for shipments using appropriate shipping agent
* Give clearance details to customs for goods in
* Help receive and sign for goods in, ensuring goods and paperwork are delivered to correct department.

Employment:

* Office based role
* Competitive salary, discretionary bonus scheme and pension scheme
* Opportunities to travel to industry tradeshows, conferences and events where appropriate
* 25 days annual leave plus bank holidays
* Death in Service scheme – 4 x salary
* On site Gym
* Cycle to work scheme
* On-site staff parking with free to use EV charging points
* Medical, dental and optical healthcare scheme
* This role is a learning-focused role. Ongoing training and support will be provided
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