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* Change Improvement Support Lead jobs in West M...
Stafford, West Midlands McCarthy Recruitment Limited
Posted 2 days ago
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permanent
IT Helpdesk Manager Lead a High-Performing IT Support Team
Location: Staffordshire (Office-based with occasional travel)
Type: Full-time
Salary: £50,000 - £60,000 + Excellent Benefits
Ready to Lead, Inspire, and Drive IT Excellence?
Are you a passionate IT leader who thrives in fast-paced environments and loves empowering teams to deliver exceptional service? Our client is looking for anIT Helpdesk Manag.
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0
Customer Support Executive
Posted 362 days ago
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Permanent
About Us
Here at Culligan UK Limited we have developed a culture of putting our customers at the heart of everything we do and that’s been the engine that has driven us to becoming the UK’s leading specialists at providing drinking water solutions.
Core business hours: Monday to Friday 08.45 – 17.00
With a start date of 29th July 2024
The Role:
We're hiring Customer Service Executives for our Head Office in Wolverhampton to join our Customer Support Teams. In this role, you'll be responsible for addressing customer queries and disputes primarily via telephone, live chat and email. Strong communication skills, along with impeccable spelling and grammar, are essential for success in this position. If you're ready to join a dynamic team and make a difference in customer satisfaction, we want to hear from you! Apply today.
Technical Support Team
Assisting our customers when their water dispenser is not behaving, you will carry out troubleshooting checks to try and resolve the issue over the phone and get the machine running again. Raising work orders for engineer call outs, actioning servicing requests and confirming attendance dates are all part of the daily jobs, as well as providing help and advice on our product range. This is a very busy team looking after our customers by phone, email and live chat.
Billing Solutions Team
Are you passionate about crunching numbers, clarifying invoices for customers, and ensuring accuracy in billing? Do you thrive on resolving discrepancies before customers make payments and excel at collecting payments efficiently? If you enjoy assisting with billing queries and negotiating prices and agreements confidently, then this role is for you. Join us in this dynamic and varied position where every day brings new challenges and opportunities to make a difference!
Customer Loyalty Team
If you're passionate about retaining customers and turning challenging situations into opportunities for long-term loyalty, then this is the team for you. We specialize in being there when things go wrong, ensuring that even in difficult moments, we uphold our commitment to customer satisfaction. You'll have the autonomy to take ownership of issues and make decisions aimed at retaining customers. Collaborating with other teams across the business, you'll work to continuously improve our customer retention strategies. Join us and be part of a team dedicated to not only resolving problems but also fostering lasting relationships with our valued customers. Apply now and help us make every customer experience a positive one!
Requirements
* 2+ years of customer experience in either a call centre or customer facing environment
* Excellent communication and problem-solving skills.
* Ability to work well independently and in a team.
* Microsoft 365 experience
Join Us: If you're passionate about delivering great customer experiences and want to be part of a fun and dynamic team, we'd love to hear from you! Apply now by sending your CV!
* 23 days' holiday + Bank Holidays - increasing with long service (pro rata)
* Christmas holiday shut down
* Company Pension scheme
* Company Sick Pay (after qualifying period)
* Enhanced Paternity & Maternity benefits
* 24 hours access to Employee Assistance Programme + Volunteering Day
* Employee support network and mental health assistance
* Opportunity for career progression
* Business casual dress code
* Bonus Schemes and incentives
* Newly refurbished offices
* Hybrid working opportunities may be available
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1
SupportYourApp
Posted 488 days ago
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Permanent
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
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2
Technical Support Engineer
WS7 3JQ Burntwood, West Midlands The Job People
Posted today
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permanent
Technical Support Engineer
Permanent Position
8.45am - 5pm Monday to Thursday, 8.45am to 4.30pm Friday
Based in Burntwood
Details for a Technical Support Engineer
* Background experience of AutoCAD Software
* Background experience of Solidworks
* Engineering Degree or similar
* Excellent verbal and written communication
* Customer-focussed with an ethical approach
* The ability to communic.
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3
Technical Support Engineer
Posted today
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Job Description
permanent
We're actively recruiting for an experienced Technical Support Engineer to join our clients busy team based in Burntwood on a permanent basis.
Please note- a good knowledge of AutoCAD & Solidworks is essential for this role.
About the Role:
We're looking for a proactive and technically minded engineer to provide both technical and commercial support to our clients internal teams and customers. Youll .
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4
Technical Support Engineer
CV34 5AH Warwick, West Midlands Telent Technology Services Ltd
Posted 3 days ago
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Job Description
permanent
Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical i.
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5
Engineer (Vehicle Technical Support)
Solihull, West Midlands Whale Tankers
Posted 19 days ago
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Job Description
permanent
Engineer (Vehicle Technical Support)
From £40,000 Depending on experience
Mechanical and electrical engineering experience is ESSENTIAL.
Technical Support Engineer for our Solihull Site.
We are an employee focused business committed to developing people to ensure that we have the best there is as part of our ever expanding team.
Are you ready to work for one of the largest manufact.
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6
Study and Technical Support Advisor
Posted today
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Study and Technical Support AdvisornLocation:
Hybrid / Cannock, WS12 2HA (Mainly working from home, in the office once a month / quarter)nSalary:
£35,000 - £40,000 DoEnContract Type:
PermanentnWhy Do We Want YounWe are looking for a dedicated Study and Technical Support Advisor to join our growing team at Phoenix Health and Safety, part of the Wilmington Plc.nWe need someone who is highly detail-oriente.
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7
Regional Technical Support Delivery Manager
Posted 4 days ago
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Job Description
permanent
Your new company
This exciting client is exclusively using Hays to hire a Regional Technical Support Delivery Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution.
This is not a technical contrib.
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8
Study and Technical Support Advisor
New
Cannock, West Midlands Phoenix Health & Safety
Posted today
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Job Description
permanent
Study and Technical Support Advisor
Location: Hybrid / Cannock, WS12 2HA (Mainly working from home, in the office once a month / quarter)
Salary: £35,000 - £40,000 DoE
Contract Type: Permanent
Why Do We Want You
We are looking for a dedicated Study and Technical Support Advisor to join our growing team at Phoenix Health and Safety, part of the Wilmington Plc.
We need someone who is highly detail-oriente.
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