Internal Sales Coordinator *Advertised by OA National Accounts
Job Title: Internal Sales Coordinator
Location: Haydock
Contract Type: Permanent
Salary: £30, per annum + 8-10% commission per annum
Working Hours: Monday to Friday, 9am-5pm, fully office based
Job Purpose:
To manage incoming customer enquiries via email, coordinate order processing, and liaise with warehouse teams to ensure timely and accurate deliveries. This role is central to maintaining excellent customer service and smooth internal operations.
Key Responsibilities:
1. Monitor and respond to incoming customer emails promptly and professionally.
2. Process sales orders and update internal systems accurately.
3. Liaise with warehouse teams to confirm stock availability and arrange deliveries.
4. Communicate order updates, delivery schedules, and resolutions to customers.
5. Maintain records of customer interactions and order status.
6. Support the sales team with administrative tasks and customer follow-ups.
7. Build strong working relationships with internal departments and external partners.
8. Ensure all communications and processes align with company standards and service levels.
Person Specification:
9. Previous experience in a customer service or internal sales role.
10. Strong written communication skills and attention to detail.
11. Ability to manage multiple email threads and prioritise tasks effectively.
12. Confident liaising with internal teams and external contacts.
13. Proficient in Microsoft Office (especially Outlook and Excel).
14. Experience working with warehouse or logistics teams.
15. Familiarity with order management or CRM systems.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.