Company Description
At Home Instead, we are passionate about delivering high-quality, person-centered care that brightens lives and provides clients with a sense of purpose, wellbeing, and worth—all from the comfort of their own homes.
We pride ourselves on unrushed care, and matching Care Professionals with clients to create meaningful relationships. In this role, you’ll play a vital part in ensuring our clients receive best-in-class care while supporting and mentoring our dedicated Care Professionals.
Job Description
Location: Sheffield, United Kingdom
Employment Type: Full-Time
Full driving licence and access to own vehicle required
Join Our Team and Make a Difference!
We are seeking a dedicated and compassionate Field Care Supervisor to support and develop our Care Professionals while ensuring our clients receive exceptional, person-centered care in their own homes. This role offers a fantastic opportunity for career development in a supportive and growing organisation.
What You’ll Be Doing:
Supervising & Supporting – Guide and mentor Care Professionals to ensure the highest quality of care.
Quality Monitoring – Conduct client visits to assess care standards and satisfaction.
Hands-On Care – Provide direct care when required, demonstrating best practices.
Administrative Duties – Manage scheduling, record-keeping, and reporting.
On-Call Responsibilities – Participate in weekend and evening rotas as needed.
Client Relations – Address client concerns and feedback professionally and promptly.
Service Improvement – Contribute to the continuous enhancement of care services.
Compliance & Best Practices – Stay updated on industry regulations and ensure adherence.
Qualifications
What We’re Looking For:
Experience in Care – Proven experience in delivering high-quality care services.
Strong Leadership – Ability to coach, mentor, and support Care Professionals.
Excellent Communication – Strong interpersonal skills to build positive relationships.
Flexibility – Willingness to work various shift patterns, including weekends and evenings.
Problem-Solving & Decision-Making – Ability to manage multiple priorities in a fast-paced environment.
Technical & Administrative Skills – Basic computer skills and proficiency in record-keeping.
Knowledge of Regulations – Understanding of care industry best practices and compliance.
Personal Qualities – Empathy, patience, professionalism, and a commitment to confidentiality
Additional Information
Why Join Us?
Career Development – Opportunities for training, qualifications, and progression.
Supportive Team – Work in a friendly and professional environment.
Rewarding Role – Make a real difference in people’s lives.
Equality & Safeguarding
We encourage applications from all sections of the community to reflect the diversity of the neighborhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.
This role is subject to a DBS enhanced disclosure.
Apply Today!
If you're passionate about care and ready for the next step in your career, we’d love to hear from you!
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