Summary of Role
To provide a comprehensive and professional administration function to the Service Division. To provide excellent customer service to our clients whilst maintain accurate records.
Youll be working in a faced paced but fun environment so this role would suit someone who enjoys being able to juggle priorities and think on their feet.
What you will be doing
1. Updating portal and support back office.
2. Providing Customer support and responding to queries.
3. Attendance to customer calls and reviews.
4. Raise job number for emergency call out and send to call out team.
5. Creation of bespoke customer reports.
6. Responsible for Service delivery of PPM compliance in due period.
7. Responsible for providing accurate Service reactive...