Overview
Job Title: Mental Health Support Worker
Company: Response
Location: Grove House, Oxford
Salary: £25,325 - £27,378 per annum (salaries vary depending on experience)
Hours: 37 hours per week, Monday – Sunday, inclusive of bank holidays. Shifts include mornings, evenings, weekends and sleep-ins.
Our mission is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. We are looking for an enthusiastic, caring person to join our team at Grove House, which is designed to meet the needs of residents with enduring mental health. Grove House is staffed 24 hours a day, with a daytime team and a sleep-in member of staff. Staff offer a high level of support to help clients achieve personal goals and gain increased independence.
What You’ll Be Doing:
* Provide person-centred support to residents with serious mental illness, including adults with a primary diagnosis of a psychotic illness, often with coexisting conditions such as physical health issues, neurodiversity, drugs and alcohol use, and cognitive impairment.
* Work with residents to enable them to achieve and sustain a rewarding life in the community, promoting independence, well-being and the ability to manage their own mental health.
* Ensure safety through strong housing management, risk assessment and health and safety practice.
* Support residents to maintain tenancies, look after their homes and develop daily living skills.
* Provide emotional support, encouragement and practical assistance with daily living activities (including medication assistance, engaging with interests, education, accessing community groups/facilities, employment, budgeting, shopping, using public transport, cooking and meal planning).
* Foster a supportive and empowering environment that promotes residents’ independence.
* Monitor clients’ physical and mental health through keyworking, ensuring access to primary health services or liaising with mental health services; support attendance at appointments as required.
* Ensure daily paperwork is completed and support the Service Manager to achieve monthly service targets.
* Adhere to all Health and Safety measures to keep residents, visitors and colleagues safe; proactively maintain properties and resident rooms to a good standard.
* Promote engagement with family, friends and carers, ensuring they are involved in their loved one’s support and kept informed about the service.
The Successful Applicant:
We look for people who can live our values every day – Caring, Safe, Creative and Aspirational.
* GCSEs in English and Maths (or equivalent).
* A commitment to continual personal development, including completing the Care Certificate.
* IT literate with experience using MS Office packages.
* Good communication skills (written, verbal and listening).
* Flexible approach to working hours, including weekends.
* A genuine interest in mental health and well-being with a commitment to delivering Response’s mission.
* Ability to provide non-judgemental, emotional and practical support to residents.
* Demonstrates high levels of personal and professional integrity, working to Response’s vision, mission and values.
* Ability to follow health and safety procedures and respect for difference and diversity.
What We Offer:
* 33 days annual leave (inclusive of bank holidays)
* Blue Light card and other discounted shopping
* Employee Assistance Plan with access to free counselling
* Cycle to Work Scheme
* Enhanced family-friendly leave
* Professional qualification sponsorship and study leave
* £500 refer-a-friend bonus scheme
* Optional health cash plan with money off prescriptions and treatments
* Wellbeing hub and mental wellbeing support app (NHS-approved)
* Free flu jabs
* Free DBS
You will receive training to use core therapeutic approaches such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.
If this Mental Health Support Worker position sounds like the role for you, please apply today. This vacancy may be closed early. For more about Response, please visit our website. Closing date: 23/10/2025.
Our employees and clients come from all over the world; we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All roles require an enhanced DBS check, two references from the most recent employers, and you must have the right to work in the UK.
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