Overview
We are looking for a detail-oriented, people-focused Journey Experience Consultant to help clients design memorable getaways and seamless travel experiences. This role is ideal for someone who enjoys planning, problem-solving, and creating elevated vacation moments for families, couples, and groups.
Key Responsibilities
Consult with clients to understand their travel goals, preferences, and budgets
Research destinations, resorts, cruises, and experiences that align with client needs
Build customized itineraries with clear options and recommendations
Manage bookings, confirmations, and updates with accuracy
Provide high-touch support before, during, and after travel
Stay updated on travel trends, supplier offerings, and destination requirements
Maintain organized client records and workflows
Collaborate with the team to improve guest experience and destination expertise
Requirements
Strong communication and customer service skills
Comfortable using basic computer programs, email, and online booking platforms
Ability to multitask and stay organized
Positive attitude and willingness to learn
Problem-solving mindset and attention to detail
Reliable internet and a quiet workspace
Benefits
Work from anywhere with flexible scheduling
Access to industry training and professional development
Opportunity to specialize in high-value destinations and luxury experiences
Growth potential through advanced certifications and supplier partnerships