Customer Innovation Scientist | Permanent | Based in Launceston
Are you a technically skilled innovator with a passion for customer-focused product development? Do you thrive where science, sustainability, and commercial impact meet?
An exciting opportunity has arisen for a Customer Innovation Scientist to take the lead in developing tailored solutions that drive innovation and business growth. This role sits at the forefront of advanced materials, supporting global industries with cutting-edge, sustainable technologies — including developments within the hydrogen economy.
What You’ll Do
* Lead customer-focused new product development projects from concept to commercialisation.
* Collaborate with customers, suppliers, and internal teams to deliver bespoke solutions aligned with real-world applications.
* Provide technical guidance on process optimisation, troubleshooting, and continuous improvement.
* Manage laboratory and pilot line activities, ensuring robust scale-up and quality standards.
* Build trusted relationships across technical and commercial teams, acting as a technical advisor in your field.
* Apply Six Sigma and practical problem-solving principles to design, trial, and refine new products.
* Support strategic initiatives including IP management, chemical safety, and export control compliance.
* Maintain a hands-on approach with structured, detailed experimental work.
* Travel occasionally to customers and industry events.
What You’ll Bring
Essential:
* Degree or higher in Chemistry (or a closely related discipline).
* Experience in a technical or materials science role.
Desirable:
* Lean/Six Sigma Green Belt or Design for Six Sigma qualification.
* PRINCE2 Foundation or equivalent project management training.
* Strong data analysis skills (DOE, process capability assessment, etc.).
Who You Are
* Passionate about innovation, sustainability, and continuous improvement.
* Customer-focused with a proactive, solution-driven mindset.
* Organised, confident, and able to manage multiple projects with precision.
* A strong communicator who can influence across technical and commercial teams.
Why Join?
Join a forward-thinking organisation that blends deep scientific expertise with a commitment to sustainable innovation. You’ll work alongside talented professionals who value creativity, collaboration, and technical excellence — shaping products that make a real impact across global industries.
Would you like me to make it a bit shorter and more conversational (better suited for a LinkedIn post feed rather than a full job description page)? I can tailor it to sound more like an engaging social post with a call to action (“Interested? Let’s talk!” etc.).