Job Title: Repairs and Voids Supervisor (Planned Works, Damp and Disrepair)
Location: Nottinghamshire
Salary: £35,235 - £37,035 per annum
Hours: 37 hours per week
Posted by: Newark & Sherwood District Council
Closing Date: Thursday, 28 August 2025
About the Role
Lead the way in creating safe, healthy homes for our community. We are building a new team to lead and deliver essential works related to damp, mould, and disrepair in our housing stock. This is a key leadership role where you will coordinate a team of trades operatives and surveyors, manage external contractors, and ensure high-quality service delivery. Your work will help us meet regulatory obligations, including those under Awaab's Law, with a strong focus on customer satisfaction.
Key Responsibilities
1. Ensure timely response and resolution of damp and mould cases in line with Awaab's Law.
2. Oversee disrepair works, ensuring completion within required timeframes.
3. Support delivery of the planned maintenance contract, meeting service standards and performance targets.
4. Manage a team of operatives and contractors, fostering high morale and performance.
5. Provide technical advice to the Repairs Customer Service and Works Planning team.
6. Consult with tenants on works and fittings, ensuring their voices are heard.
7. Investigate and resolve complaints professionally and carefully.
8. Monitor service demand and support ongoing delivery with the Repairs and Voids Manager.
Candidate Requirements
* Experience managing building maintenance or workforces.
* Proven ability to supervise teams and drive high performance.
* Strong planning and prioritisation skills.
* Excellent communication and stakeholder engagement abilities.
* A full driving licence and access to a vehicle.
Benefits
* Competitive salary
* Enrolment in the Local Government Pension Scheme
* Generous annual leave (starting at 26 days, increasing with service)
* Free car parking until June 2026
* Family-friendly benefits
* Flexi-time and hybrid working arrangements
* One paid volunteering day
* Health cashback plan and employee benefits platform
* £10/month gym membership at one of our district gyms
Additional Information
We are an inclusive employer promoting a diverse workforce. Veterans, ex-forces personnel, care leavers, and candidates declaring disabilities will be guaranteed interviews if they meet the essential criteria. For an informal chat, contact Jordan Hempenstall, Responsive Repairs and Voids Manager.
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