Red Recruitment is recruiting a Business Support Executive to join a telecoms and technology company who are recognised as a leader in their field.
The ideal candidate will have a background in sales or operational support with a high attention to detail.
The salary for this position is £30,000 - £31,000
Benefits & Package for a Business Support Executive:
Salary: £30,000 - £31,000 per annum
Hours: Monday - Friday, 9am - 5:30pm
Contract Type: Permanent
Location: Manchester
33 days holiday (including Bank Holidays)
Referral Bonus - Recommend a friend
Employee Assistance Programme
Private Medical Insurance after probation
Enhanced Maternity and Paternity pay
Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme
Key Responsibilities of an Business Support Executive:
Supporting a wide range of customers, delivering an exceptional customer experience
Maintaining complete and up-to-date records of all current contracts and customer information
Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts
Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases
Serve as the primary liaison for vendor relationships on behalf of assigned customers
Support the Account Manager with customer related quoting, order processing, billing and invoicing enquiries
Key Skills and Experiences of an Business Support Executive:
Experience working in sales or sales support required
Experience with CRM system, sales operations and database management
High attention to detail ensuring accuracy in data and processes
Excellent customer-facing skills to deliver a professional and polite service
Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience
Hard-working, curious, eager to learn and embrace growth opportunities
If you have the required skills and experience as a Business Support Executive and are interested in this role, please apply now.
Red Recruitment (Agency).