Walsingham Planning act as expert Town Planning advisers predominantly to private sector clients, and across all development sectors including residential, retail, leisure, education, healthcare, commercial, roadside and hotel developments. The Company provides a full range of town planning advice and services to an enviable client base including household names such as Premier Inn, Hilton, KFC, Hotel Chocolat, Butlins and Lidl, to name a few.
THE ROLE
Are you an experienced and highly organised professional looking for a pivotal role in a dynamic organisation? We are seeking a Practice Manager to oversee our operational, HR, financial, and administrative functions. This is a fantastic opportunity to contribute to the smooth and efficient running of Walsingham Planning, significantly impacting our continued success. The Practice Manager will have the flexibility to choose either our Bourne End or Knutsford office as their primary base, with regular travel to the other location as needed.
KEY RESPONSIBILITIES
As our Practice Manager, you'll be responsible for a diverse range of tasks, including:
* Manage and improve the performance of existing administrative support and assistance across the practice.
* Review and authorise the monthly payroll and supplier payments, ensuring financial accuracy and compliance.
* Manage staff contracts, new starter induction, and provide comprehensive support for recruitment, including preparing appointment letters, requesting references, and liaising with recruitment consultants.
* Maintain comprehensive HR records, ensure strict compliance with all HR policies and the staff handbook, and act as a primary liaison with our external HR advisor.
* Manage the scheduling and monitoring of annual appraisals and staff probation periods, as well as coordinating holiday cover for the admin team.
* Coordinate company events and social gatherings.
* Monitor and manage actions arising from Board meetings and ensure timely follow-up.
* Oversee the training budget and ensure all staff training needs are met, including assisting with the organisation of Continuing Professional Development (CPD) activities.
* Manage the marketing budget, oversee the creation and distribution of marketing materials, organise client marketing events, manage the company website and drive forward the use of the Companys social media.
* Oversee the IT budget, ensure consistency of IT systems across staff and offices, and act as the primary contact for our external IT consultants.
* Liaise with brokers for the management and renewal of all company insurance policies and manage lease issues, renewals and maintenance for our premises.
SKILLS AND EXPERIENCE
* 3+ years' proven experience in a similar, practice or office management role.
* Demonstrable HR experience or a relevant HR qualification is essential, ideally with a working knowledge of UK employment law.
* A strong track record of successfully managing diverse operational tasks independently.
* Proficiency in Microsoft Word, Excel, Office 365, and SharePoint.
* Strong written and verbal communication skills, with the ability to interact professionally with clients and team members.
* Ability to work independently and as part of a team.
* Previous leadership experience is desirable.
* Experience with Sage accounting software is desirable.
PERSONAL ATTRIBUTES
* Proactive and highly independent, confident in making decisions and taking initiative.
* Highly organised, with exceptional attention to detail and the ability to manage multiple priorities effectively.
* A natural problem-solver, consistently making suggestions for improvements and driving positive change within the practice.
* An excellent communicator, capable of building strong relationships with all stakeholders.
* Possesses a high level of integrity and discretion, especially when handling confidential HR and financial information.
* A willingness to learn and contribute to continuous improvement.
* A collaborative spirit and a desire to support the success of the team
If you're a highly motivated individual seeking to make a significant impact, we encourage you to apply to join the Walsingham Planning team.
WHY JOIN US
* Salary: £40,000 - £50,000 per annum.
* 25 days paid annual leave, plus bank holidays.
* Long service holiday reward scheme.
* Health insurance.
* Life insurance.
* IT equipment and mobile phone provided if required.
* Flexible working: Full-time, office-based role with hybrid working allowed.
* Training and development opportunities, to help you thrive in the role.
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