Are you keen to make a difference? We are looking for detail-orientated and professional Service Administrator to join our team and help them in the delivery of managed IT services and solutions.
In this role, you will be the linchpin that keeps our techs focused on looking after our clients by ensuring they have what they need - from the equipment being in the right place at the right time to a hotel bed to sleep in.
Celebrating 22 years young, Bespoke Computing Ltd has exciting plans for growth. If you are interested in being a part of that, this role may be for you.
This is a permanent part-time hours/week) position based at our Telford office (TF3 3BQ).
We are looking to recruit for an immediate start but appreciate for the right person, you may need to work notice at your current employment.
We are looking for:
* Proven experience in a similar role (or capacity)
* A passion for providing good customer experience
* A positive can-do attitude and willingness to crack on.
* Proficient with Microsoft Office/Microsoft 365 packages
Your core duties will include:
* Resource Scheduling: helping our techs be in front of our clients, including sorting out travel and accommodation arrangements as needed.
* Purchasing Assistance: raising purchase orders, receiving deliveries and tracking purchases within our internal systems.
* Services/Licenses Fulfilment: supporting the ordering/cancellation of products and services for our clients, spanning from mobile phones to Microsoft 365.
* Product Dispatching: supporting the movement of IT equipment to our clients through our courier relationships.
Additionally, we may ask you to:
* Provide telephone cover during busy periods.
* Assist with routine compliance audits (H&S, ISO)
* Provide general office support & admin duties as required.
* Help with company documentation for processes & procedures.
And in return, you'll receive a pro-rata package of:
* A salary between £25,000 and £27,000 per year
* 31 days (incl banks) holiday increasing to 36 days for time served.
* Enhanced pension contributions for length of services.
* Enhanced sick pay policy
* Ongoing training & development
* Fun & shenanigans with our company social committee.
Job Types: Part-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Expected hours: 15 – 20 per week
Benefits:
* Additional leave
* Company pension
* Free parking
* Sick pay
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Location:
* Telford TF3 3BQ (preferred)
Work Location: In person
Application deadline: 19/09/2025
Expected start date: 06/10/2025