Customer Service Opportunities – Support the NHS Location: Rossendale (on-site) Pay: £12.27 – £12.67 per hour | Double time on Bank Holidays Contract: Temporary to Permanent Are you passionate about helping others and making a real difference in your community? We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team. These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible. The Roles Emergency Call Handler Answering calls from members of the public Recording information accurately and efficiently Responding with the correct support and escalation Shifts available: 5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota) 12:30pm – 8:30pm (4 on / 4 off rolling rota) Equipment Line Support / Customer Service Advisor Speaking with prescribers and community care teams Identifying equipment issues and coordinating a fast response Arranging technicians to attend and resolve problems quickly Shifts available: 8:00am – 5:00pm 9:00am – 6:00pm 10:00am – 7:00pm (fixed hours) What’s in it for you? £12.27 – £12.67 per hour Double time on Bank Holidays Varied and interesting work – no two days are the same Temporary to permanent opportunities Be part of a team that makes a difference every single day Requirements Previous customer service experience (face-to-face or telephone-based) Strong communication and problem-solving skills Flexibility to work the shift patterns above Willingness to undergo a DBS check (certificate required) If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you. To apply, please send your CV to or call (phone number removed) for a confidential chat