Customer Service Administrator Outline: This is great opportunity to work for a well-regarded company in the healthcare industry. An award-winning international company, offering products to the private and public healthcare sector across the UK, known for quality products. This role offers you the chase to work in a highly rewarding sector for an award winning business! The Company: * An international company that offers fantastic training and development, with genuine career progression opportunities! * They’re highly regarded by both customers and employees, known as a great place to work. * The business is respected across the globe and have many award-winning products in the portfolio. * An established company with sustained growth! The Role: * As the Customer Service Administrator you will be based at the UK Head Office near Stratford-upon-Avon. * The Customer Service Administrator will be communicating with hospitals across the UK, both NHS and private sector. * You will also speak directly to patients who have certainly enquiries, signposting them as required. * In the role you will be processing paperwork for certain service and repair works, liaising with colleagues across the business in the UK and abroad. * You’ll provide certain contract support with onboarding of new customers and process customer orders as required. * Part of the role is to produce certain monthly or quarterly reports to be presented to the management team. * You’ll also assist with credit control as required * Using the company CRM, you will manage certain stock requirements for the office and field-based colleagues. * As with many roles, from time-to-time you may be asked to help in other appropriate areas of the business – giving you broader knowledge and skills to aid your career with the business. Package: * Basic salary: Up to £30k * 23 days annual leave plus bank holidays * Flexi-time * Pension scheme * Company bonus scheme * Wellness and rewards scheme The Ideal Person: * This role is suited to anyone with a similar working background, certainly having worked in an Administration role previously! * You could've worked across various industries or sectors, and roles within those, but you will need some good office-based administration experience. * It’s essential that you have strong IT skills, with MS Office packages such as Word and Excel, but also with other CRM, ERP or SAP kinds of software. * Excellent communication skills are vital, written and verbal, along with a good telephone manner and presence on online meetings. * You’ll need an outgoing and personable manner with excellent people skills as you’ll be engaging with lots of internal and external stakeholders every working day. * Experience working with sensitive information is beneficial, but not essential. * It's essential you have excellent written English and attention to detail as accurate record keeping is vital. * The ideal person lives a commutable distance of Stratford-upon-Avon! * Right to work in the UK essential – no sponsorship available (sorry) If the above is of interest to you and you fit with the Ideal Person section, then please get in touch with us and we can discuss the role in more detail