Assistant Shop Manager
Location: Banchory
Hours: 21 per week
Contract: Fixed term for 6 months
Salary: £23,850 per annum based on 35 hours per week
Are you a retail expert passionate about making a meaningful impact?
We are seeking a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity allows you to develop your retail skills while making a difference in the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
What does a day in the life of an Assistant Shop Manager involve?
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
* Working on the shop floor and coordinating activities behind the scenes; no two days are the same.
* Fostering a welcoming shopping environment and providing an excellent customer experience in store.
* Overseeing a team of dedicated volunteers, including their induction, management, and development, in collaboration with the shop manager.
To be a successful Assistant Shop Manager, what will you need?
* Retail experience and know-how from working in a shop environment.
* Traits of a people-person who enjoys providing excellent customer service, supporting a team, and engaging with people from all walks of life.
* A commercially savvy mindset with a good understanding of financial targets and measures, alongside proven IT skills.
* Flexibility to work according to the needs of the store, including weekends on a rota basis, as the shop is open 7 days a week.
The closing date for applications is 23:59 on Wednesday, 18th June 2025. Early applications are encouraged as we reserve the right to close the advert early.
What will you get in return for your dedication and expertise?
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme: Up to 6% contributory pension.
* Flexible working: We aim to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities and comprehensive training.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Assistance: Access to mental health and wellbeing support.
* Team Working: Be part of a collaborative team championing our mission.
* Cycle2Work: Lease a bicycle through the scheme.
* Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse and inclusive workforce. We are committed to providing an environment where all staff and volunteers can bring their true selves to work without fear of discrimination. We support this through regular data reporting and the backing of our internal networks, including REEN, LGBT+ Network, DAWN, Gender Network, Carers Network, and Young Staff Network.
Together, we are the world's emergency responders
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