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Frank Smith Insurance Inc. provided pay range
This range is provided by Frank Smith Insurance Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$19.00/hr - $22.00/hr
Job Description
We are seeking a friendly, self-motivated, and organized team member to join our small but fast-paced boutique-style insurance agency. In this role, you will be the welcoming face and first point of contact for clients and visitors, ensuring they have a warm and friendly experience while providing excellent customer service and efficiently handling office tasks.
If you are a positive, friendly, team player with a “want to/can do” attitude, we invite you to join our Frank Smith Insurance team and help us create an outstanding client experience in a collaborative, fun, and supportive environment.
Key Responsibilities:
1. Warmly greet clients and visitors, creating a professional and welcoming atmosphere.
2. Efficiently manage a high volume of phone calls, directing inquiries, and taking detailed messages with patience and friendliness.
3. Maintain office organization, including managing incoming and outgoing mail.
4. Handle scanning, uploading, printing, and filing paperwork.
5. Create, maintain, and update detailed client profiles.
6. Provide essential support to the insurance team with various supportive duties.
Qualifications:
1. High school diploma or equivalent.
2. Excellent communication and interpersonal skills.
3. Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
4. Prior experience in an office or customer service role is a plus but not necessary.
Additional Details:
* Seniority level: Entry level
* Employment type: Full-time
* Industry: Insurance
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