Responsibilities
* Greet and assist visitors in a warm, professional manner
* Provide a full range of reception duties in line with our hospitality procedures
* Ensure the reception area is always clean, tidy, and presentable
* Answer and direct telephone calls following established procedures
* Manage cash handling accurately, reporting discrepancies immediately
* Operate the centre's booking systems and equipment hire procedures
* Record booking-related communication in Outlook with date and initials
* Maintain and organise filing systems, produce letters and reports
* Set up and clear down conference rooms daily, including moving tables and chairs
* Assist with cleaning schedules across the reception and wider centre
* Provide food and drink service to delegates as per guidelines
* Support kitchen hygiene standards in line with health regulations
* Log and report complaints, accidents, or incidents promptly to the Centre Manager
* Prepare invoices for both corporate and community bookings
* Occasionally support other duties as directed by management within your skill set
What We’re Looking For
* A positive, can-do attitude and a friendly personality
* A strong sense of reliability and commitment
* Excellent communication and interpersonal skills
* Good organisational and time-management abilities
* Basic computer literacy (including Microsoft Outlook and Word)
* A proactive approach to cleanliness and attention to detail
* Physically capable of moving and setting up furniture (e.g. tables and chairs) daily
Please note shifts will vary and you will be required to work shifts between the hours 8am - 9pm
Benefits
* Competitive hourly rate
* Opportunity to work in a supportive, community-led environment
* Flexible working opportunities
* On-the-job training and development
* Being part of a passionate team making a real difference
* A Part time and a full time role is available
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