Director of Pharmacy Technical Services – NWSSP Legal & Risk Services
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Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
Job Overview
An exciting opportunity has arisen for an experienced Pharmacist to lead, shape and influence Pharmacy Technical Services within NHS Wales Shared Services Partnership (NWSSP). Transforming Access to Medicines is an NHS Wales programme to set up a shared Pharmacy Technical Service for Wales. The post is the senior professional post in the service and will report to the Managing Director of Shared Services, with a professional relationship to the Welsh Government Chief Pharmacist. The post will be a peer member of the Chief Pharmacists Group of the Health Boards and Trusts in NHS Wales. The post holder will act as the senior accountable professional for the medicine’s preparation activities. They will play a key role in supporting the mobilisation of the service, a major investment in facilities and equipment, and the process by which the service’s people will be assembled. The post will take responsibility for leading the transition from mobilisation into operational service.
Main Duties
You will have wide experience of Pharmacy Technical Services in a Secondary Care setting, experience of delivering transformational change, and be used to leading large and diverse teams. You will be knowledgeable about the detail of production activity, accustomed to dealing with clinical, financial, workforce, and executive stakeholders, and with experience of managing multi-site operations.
This is a critical strategic role, as such you will benefit from having strong leadership skills and resilience. You will also need the ability to easily build trusting relationships with peers and stakeholders and to act as an ambassador for NWSSP, as well as the ability to inspire, engage and empower the workforce. Finally, you will need to be passionate and people‑centred, embodying the values of NWSSP and NHS Wales.
If you believe you have the relevant attributes, skills and experience required for this role to really make a difference on how pharmacy technical services are delivered across NHS Wales, then we would love to hear from you.
Recruitment Process
There will be a 2‑stage recruitment process including a Presentation with a Stakeholder panel followed by a formal panel interview. These processes will take place on separate days, and depending on circumstances may be conducted virtually.
Stakeholder Date: TBC
Interview Date: TBC
Working for Our Organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP works in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Detailed Job Description and Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Experience (Essential Criteria)
* M Pharm, MRPharmS and member of General Pharmaceutical Council Postgraduate qualification in pharmacy technical services – or demonstrable equivalent experience
* Postgraduate management qualification relevant to the NHS – or demonstrable equivalent experience
* Evidence of engagement with the Royal Pharmaceutical Society Faculty – membership, application pending or evidence of portfolio building, consistent with ASII or above
* Awareness of Welsh Government/Department of Health Strategies for NHS Wales and knowledge of health service developments (e.g. NICE) which will impact on pharmacy services.
Skills and Attributes (Essential Criteria)
* Leadership skills and ability to communicate, influence and negotiate on highly complex matters and difficult situations within the service, Health Boards and external bodies
* Ability to develop and maintain strategic alliances
Desirable Criteria (Skills)
* Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other (Essential Criteria)
* Able to work flexibly to meet the needs of the service and be able to travel to other NWSSP sites
Experience (Essential Criteria)
* Significant experience of working at a senior level in a large, complex NHS organisation
* Significant experience in hospital pharmacy and at least some of which is in pharmacy management within an NHS Trust or Health Board providing pharmacy aseptic or production services within a MHRA licensed unit
* Experience of strategy development and management of change and modernisation processes across a range of complex environments
* Experience of budget management and knowledge of budget management processes
Experience (Desirable Criteria)
* Experience leading or managing one or more pharmacy services in a large complex NHS organisation
* Extensive clinical pharmacy and technical pharmacy experience
We are committed to flexible working and equal opportunities.
If you are shortlisted for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.
Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.
When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.
UK Work Visa Information
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self‑assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant Requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable.
Documents to Download
* Welsh JD/PS (PDF, 512.3KB)
* JD & PS- English (PDF, 432.4KB)
* Occupational Health Form (PDF, 648.5KB)
* NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
* NWSSP - About Us (PDF, 6.6MB)
* NWSSP - Our Benefits 2023 (PDF, 487.5KB)
* NWSSP - Buddion (PDF, 491.0KB)
* NWSSP - PCGC -Amdanom (PDF, 6.7MB)
* Guidance Notes for Applicants Nov25 (PDF, 322.5KB)
* Intergrated Medium Term Plan 2025-2028 (PDF, 15.1MB)
* Intergrated Medium Term Plan 2025-2028 - Cymraeg (PDF, 18.0MB)
Further Details / Informal Visits Contact
Name: Neil Frow
Job title: Managing Director
Email: Neil.Frow@wales.nhs.uk
Telephone: 01443 848550
Informal Discussion Concerning the Role (Primary)
Neil Frow (Managing Director)
Phone: 01443 848550
Email: Neil.Frow@wales.nhs.uk
Alternative Contact
Gareth Hardacre (Director of People, Organisation Development & Employment Services)
Phone: 01443 848586
Email: Gareth.Hardacre2@wales.nhs.uk
Seniority Level
Director
Employment Type
Full-time
Job Function
Health Care Provider
Industry
Legal Services
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