As a Senior Administrator, you will play a key role in the day-to-day coordination and supervision of the administrative team. This is a hands-on leadership position where you'll work closely with function leads, support colleagues, and ensure the smooth running of administration across the service. This is a dynamic role with variety-ranging from line management to project support and service improvement initiatives.
You'll be involved in decision-making, championing new technologies, and adapting to the changing needs of the service. This is a fixed term position for 12 months for 37.5 hours a week. You will be based at our Northlands Park Family Hub, Billericay. Travel for this role across our Essex Quadrants is required, meaning a driving license and access to a vehicle for work purposes is required for this role.
As a Senior Administrator you will:
* Supervise and support a team of administrators across Essex
* Line management of Apprentices and Band 3 staff, including appraisals and rota planning
* Deputise for Band 5 Admin Leads during absence
* Collate and present service performance reports
* Support and lead on the implementation of new ways of working
* Promote positive change within the administration hub
* Chair or minute team meetings as required
* Ensure accurate and confidential patient record keeping using SystmOne
* Maintain excellent communication with families, professionals, and external stakeholders
* Provide flexible support across multiple Essex locations (minimum two days per week travel)
* Embrace and support use of digital tools and new systems
* Work independently, setting your own priorities
* Excellent numeracy and literacy skills
* Competent IT skills including Word, Outlook and Excel
* Good interpersonal skills
* Good organisational skills
* Accuracy/attention to detail
* Ability to prioritise own workload
* Effective time management
* Ability to work on own initiative
* Experience of working with confidential and sensitive information and data
* Understanding of patient needs and NHS
* ECDL or equivalent
* SystmOne Experience
We offer a salary of £24,000 - £25,814 (depending on experience) with access to our group pension, free tea, coffee and milk at your base location, membership of My Reward Hub, and online and face to face help with your mental and physical wellbeing.
We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. We have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
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